How do I use the Volcano?
First press the red button located on the left side of the vaporizer to set off the heating system
.Then select the desired temperature to turn the dial of the classic or tap the button of the digital vaporizer the control yellow light will light up showing that the unit is heating up that takes 3 to 5 minutes only.
While heating, ready you material put it in the solid chamber. When the yellow light turns off, it means the designated temp has been reached.
Next put the chamber at the top of the volcano and attach the filling chamber
Get rid of the balloon from the filling chamber and put in the chamber and enjoy!
What is the best grind level for the Volcano?
Medium grind is best, you want maximum surface area, yet not so fine as to escape through the holes in the screens.
Why do I need to let my Volcano preheat? How do I know when it’s good to start vaping?
You’ll need to wait 2-3 minutes before the heating element heats up to allow for vaporization. You’ll notice when you first turn on the heater, the switch turns red and the center orange light illuminates, indicating the heating element is on and warming up. When it reaches the optimal temperature, which you set with the dial (Classic) or by the temperature control buttons (Digit), the orange light is going to turn off. The orange light going off indicates that the system has reached the proper temperature, and is ready to use!
As you use your Volcano, the orange light might flicker intermittently as the thermostatically controlled heater occasionally kicks on to keep the Volcano at the temperature you set.
Do I need to set the temperature on the Volcano Digit each time I turn it on?
Nope, the Volcano Digit has a memory controlled temperature setting, so it always remembers the last temperature you used.
What determines the vapor quality in the balloon?
You can vary the vapor quality the Volcano produces quite easily. Grinding your blends finer will create more surface area, allowing more blend to vaporizer at once. Adjusting the temperature can also have an effect, as higher temperatures will allow more vapor to be released at once. Use only the optimal temperature for your blend. Use caution as you increase your temperature, only increase a few degrees at a time until you achieve your perfect result.
Is the Volcano compatible with liquids and/or concentrates?
Both the Easy Valve & Solid Valve come with a Liquid Pad, allowing you to use a wide range of aromatic liquids and concentrates in your Volcano.
How are the Liquid Pads used?
Using the Liquid Pad is simple. Place the Liquid Pad into your Solid or Easy Valve heating chamber, then drip or apply your liquids or concentrates to the pad. Then, simply use Volcano as you normally would. Users have reported that higher temperatures work best with liquids and concentrates, we recommend starting at your normal temperatures and working your way up until you find the perfect temperature for you liquids or concentrates.
Will the Volcano work with a 240v power supply?
Vape World only carries the North American 110v Version at this time. For a 240v version, please contact Storz & Bickel directly.
What is the difference between the Volcano Classic, and Volcano Digit?
The most important aspect is, whichever Volcano you decide on, there is no difference in the overall effect. The precision and quality with which you are familiar from our Volcano Classic is stepped up a notch in the Volcano Digit.
We have a full specification breakdown on the Classic or Digit tab on the left, but here is a quick rundown:
Both Volcano types come with a shapely, brushed metal cone. Care was taken to use flavorless materials that are food safe. Both the high-performance heat exchanger and the strong air pump can withstand the toughest stresses and strains. An independent temperature fuse, air filter and silencer are naturally included in our Volcano, as is a specially designed aluminum heat exchanger, which brings the air both cleanly and reliably to the desired temperature.
The Volcano Digit’s advantages lie in its large digital LED displays, which immediately and precisely informs the user of the operating status. The Volcano Digit has a better user interface and its electronic control system works even more precisely than the bi-metallic regulator on the Volcano Classic.
Vaporization temperature adjustable between 104° and 446°F (40° and 230°C)
Temperature accuracy ±2,7°F (±1,5°C)
Three year warranty
Precise electronic control
Extra large, digital LED display with set and actual temperature
Display changeover between °Celsius and °Fahrenheit
Automatic switch off
The Volcano Classic impresses by its robust, purely electromechanical design.
Vaporization temperature adjustable between 266° and 446°F (130° and 230°C)
Temperature accuracy ±9°F (±5°C )
Three year warranty
Tens of thousands sold
Robust, completely electromechanical design
Is there a difference in temperature accuracy between the Volcano Digit and the Volcano Classic?
The Digit is accurate to +/- 2.7°F (+/- 1.5°C) degrees. The Volcano Classic has a temperature accuracy of +/- 5°C (9°F) degrees.
The Digit also offers a larger temperature range of 104 – 446°F (40 – 230°C) degrees compared to the Classic’s range of 226 – 446°F (130 – 230°C) degrees.
Both models produce the same level of heat, but the Digit model offers a higher degree of accuracy than the manual dial.
Why is there no vapor when I first fill the balloon in my Volcano?
When you load either the Easy Valve or Solid Valve filling chamber, you are often using room temperature aromatic blends. As the Volcano forces warm air over and through your blends, they absorb this heat until they themselves reach the point of vaporization.
When you first turn on the forced air, it will take a short period for the chamber and blends to heat up. Many users put their heating chamber on the Volcano without the balloon attached, turn on the fan, and when vapors are first visible, they put the balloon on.
You could also time how long it takes for vapors to appear; for example lets say it takes 10 seconds on average. Next time you can apply the balloon to the heating chamber after 8 seconds, and don’t miss a single droplet!
Does the aluminum heat exchanger emit any substances which are subsequently inhaled by the user?
No. the top temperature reached in the heat exchanger 464°F (240°C) is by far below the temperature that is needed to emit any substances out of the aluminum alloy Al-Mg-Si, melting point 1220°F (660°C); boiling point 4566°F (2519°C) used by us. This is documented by an analysis of the air produced by the Volcano on top temperature made by the UTM Office for Environmental Engineering in Münster, Germany
Will the Volcano over-heat my blends?
The Volcano is capable of a wide range of temperatures, so as long as the set temperature is in the correct range for your particular blend, you should never experience over-heating.
How full should the heating chamber be?
To achieve best vapor quality, it is recommended to fill the chamber completely. However, smaller amounts will have no difficulty at all. Use the included liquid pad to occupy any voids created by very small amounts.
How often should I stir the blend in the heating chamber?
Stirring isn’t necessarily required with the Volcano, regardless of which valve system you use. However, it will not hurt to stir after every balloon until the chamber has been depleted.
Is there an auto-shutoff on the Volcano?
Yes, 30 minutes after the last action was taken, the Volcano will shut off.
As a general safety rule, do not leave the Volcano unattended while powered on.
What size Screens does the Volcano use?
The Volcano itself doesn’t actually use replaceable screens, however the Solid and Easy Valve systems use two different kinds of screens.
Is it okay to leave the power to the Volcano on all the time so its always ready?
The Volcano has an auto-shutoff feature that will turn the power off after roughly 30 minutes.
What is the purpose of the air filter under my Volcano vaporizer?
They filter the air intake that the Volcano pumps over your material and into the balloon. Check your filter periodically.
How long can the vapors be stored in the balloon?
The balloons are not designed to “store” your vapors. We recommend using the contents within 5-10 minutes.
The locks on the Volcano carrying case with combination-style locks will not open. Help!
Attempt to gently pry open the lock with a tool, a paint can opener is recommended. If you are unable to open the lock, please Contact us
What is the difference between the Easy Valve and Solid Valve for the Volcano?
The Solid Valve features an interchangeable and customizable balloon system, as well as a detachable mouthpiece. The Easy Valve features a disposable balloon system. The major difference is the ability to customize your balloon size. More information about each system is available on our Easy Valve and Solid Valve support pages.
Are both models of the Volcano, as well as both versions of the Valve Systems, completely interchangeable?
Yes! Both the Solid and Easy Valve systems work perfectly with both the Classic and Digit Volcanos.
How do I change the balloon when it gets dirty?
The Volcano User Guide and Solid Valve Quick Start Guides have great visual directions on the proper technique to replace the Solid Valve balloon. With the Easy valve, you simply recycle your old valve/balloon. and replace with a new one.
Can I make the Balloon larger or smaller?
The EASY VALVE balloon comes in two sizes, regular 2 feet (60 cm) or Easy XL 3 feet (90 cm) length. The SOLID VALVE balloon can be customized to any length between 1 to 10 feet (30 cm to 3 m) long. If you need something smaller, completely deflate balloon and tie a twist-tie or string around the balloon, using caution not to cut or puncture the balloon; then use as normal.
Does the Balloon material emit any substances to the vapors which are inhaled by the user?
No, none at all. Storz & Bickel have taken great care by using only food-grade materials that emit absolutely no tastes or odors. With the Volcano, you only taste the aromatic blend you’re using and nothing else.
Can you use turkey bags as a replacement for the Volcano balloons?
Yes, Volcano balloons can be replaced with turkey bags. It is not recommended to use them, but you can.
We recommend Volcano Replacement Balloons.
How should I care for my Volcano?
Always unplug the vaporizer from the electrical outlet and allow to cool COMPLETELY before cleaning, 30 minutes should be sufficient.
Always make sure your vaporizer is COMPLETELY dry before plugging it back in.
Do not attempt any internal or external repairs to your unit as doing so may cause fatal injury – or worse – void your warranty! (Please contact us if you feel something is wrong with your vaporizer.)
Keep your spare parts clean. This will result in the best performance, and not cause any unnecessary stress on the machine. Like any high-tech equipment, you should handle your Volcano with care. Make sure it is in a place where no one will trip over the power cord. Always use two hands when you carry it. Make certain it is packaged well during transport. If you didn’t purchase an Elite carrying case…keep the original box and Styrofoam! It should last you until you pick up your own hard or soft case.
How do I clean my spare parts?
The Volcano uses only the finest quality materials. It is perfectly fine to put your non-electric parts in the dishwasher, or for more detailed cleaning, isopropyl alcohol is an excellent cleaner.
How often do I need to clean my spare parts?
You should clean the spare parts when they get dirty. Look specifically at the upper screens and stainless steel areas that collect buildup. Inspecting your parts periodically will help to make the parts last longer and the machine perform at its best. Use the included cleaning brush regularly to help keep you parts free of debris between more thorough cleanings.
What kind of cleaning tools work best with the Volcano
Use the included brush for dry cleanings, and isopropyl alcohol for more thorough cleanings.
Is it okay to use isopropyl alcohol on my Volcano?
Isopropyl alcohol is an excellent cleaner for your valve parts. Never use it or any other liquids near the Volcano unit.
What parts of the Volcano will I need to clean the most?
Pay particular attention to the upper screens, brush periodically to keep free of debris. Any area above the aromatic blend will experience build-up; check those seasonally.
What is replaceable on my Volcano?
The only thing on the Volcano that you would ever need to change is the air intake filter. The Volcano comes with replacements, and we have extras available as well.
How do I replace the air intake filter?
Keeping your air intake as clean as possible is quick and easy. Unplug the Volcano and allow it to cool down. Flip the unit over, and turn the filter cover knob to the left and pull out. Remove old filter, and replace with clean filter(included with purchase) and replace filter cover and secure in place by turning to the right. Old filters are not designed for re-use and should be discarded.
Can balloons from the Volcano be cleaned?
No, You should change the balloon when it gets dirty. A balloon will last between 50 and 200 uses before it needs to be changed. A dirty balloon will eventually start effecting the taste of your fresh blends.
Am I able to clean the grinder that came with my Volcano with isopropyl alcohol?
No! Isopropyl alcohol is not good for your grinder.
What is the warranty on the Volcano?
The Volcano has a 3 year warranty from the manufacturer if it is purchased from an authorized retailer such as Vape World.
Much more detailed warranty information is available on the Warranty tab.
Your website advertises a free acrylic grinder with every order. I ordered a Volcano recently, and I now notice that my order confirmation does not reflect a complimentary acrylic grinder with my order. What happened?
The Volcano Vaporizer system already comes with a complimentary Storz & Bickel grinder. We’ve got you covered!
Why is the Volcano more expensive than other vapes?
The unique patented Volcano System Technology conveys air enriched with aromas and fragrances into a balloon through a valve. Through the innovative valve technology the generated vapors will be completely collected in the balloon and the user can apply the vapors separately from the device. The content may be applied at ease, independently from the vaporization process both comfortably and safely.
In order to achieve the best results, a vaporizer requires an air pump to guarantee a constant air flow, a heat accumulator to grant a precise air temperature and finally the unique valve technology to ensure a simple, reliable and convenient application. These technical features are only offered by the Volcano. The accurate air temperature control of the Volcano sets new standards for vaporizers in precision and reliability.
Why is the Digit Volcano so much more expensive than the analog Classic?
The Digit and Classic are functionally the same unit, with the same results, however the Digit is more expensive simply for the digital temperature display. It offers Set temperature memory after the unit has been powered off either manually or via auto-shutoff. The Digit also offers C° to F° conversion. That display does not affect the internals of the unit, or the quality of the vapor. It is simply an additional feature for customers who prefer this type of display.
Is the warranty extendable?
I purchased my vaporizer at vapor, and I think I have a warranty issue. Who do I contact, vapor or Storz & Bickel?
Please contact Storz & Bickel, full contact information is available on the ‘Warranty’ tab.
I tried to put a discount code in for my Volcano order, and it won’t work! Why?
We are always glad to assist our valued customers in discounts and price matching, whether retroactively or at the time of your order. At this time, there are no applicable discount codes for the Volcano vaporizer or Volcano accessories.
How do I register the Warranty for the Volcano?
Your registration begins on your purchase date. Retain your proof of purchase in case you ever need to get ahold of Storz and Bickel for any warranty information.