Missing / Damaged Items

Any packages containing damaged or missing items must be reported to us within 72 hours of the delivery date. Please reach out to us at support@vapor.com with images of your damaged or missing items and we will work with you on a replacement.

Authenticity Guaranteed

At vapor.com we pride ourselves on only carrying the top brands and 100% authenticity guaranteed. Our world class customer service and products are backed by manufacturer warranty. 

If you have any questions about a product before purchasing, please contact us — we’re happy to help clarify anything so you can shop with confidence.

Returns/Refunds

By completing your purchase, you agree that all sales are final. In the event we are able to cancel your order, before it is processed, a store credit will be issued. 

Notice

We reserve the right to amend this Return & Cancellation Policy at any time by posting the amended terms on this page. We encourage you to review this page for the most up-to-date information.