I am shocked at the level of complete garbage they are using in such an expensive model. I had no problems at all from vapor.com. shipping and order process great. But for the amount of money the stuff storz and bikel costs. They should make something a little more durable

I have been purchasing and using the volcano line of products made by Storz and Bickel since the beginning. I have used them so much that the buttons broke on a couple classic models over many years. USED ALOT! I was a very satisfied customer. BUT........ I recently purchase the hybrid because my last classic took a dump and to say I was very excited about a new model for myself is an understatement. And after a few days 1 of the orange clips was laying on the table. I never dropped it or was very rough and I did not have many people over. Couple days later another clip laying on the table. Now the bowl does not stay and it is a vital piece. So Storz and Bickel should be ashamed of themselves for choosing profits over how they used to make Volcano's and the accessories which lasted a reasonable amount of time. It all started with the bag clip IMO. I used to up sell the volcano to every person that would stop over and now I would NEVER EVER tell the to spend the amount of money on the hybrid unless you find a box of 1000 housings and the original bag clips. vapor.com is AWESOME and I love them. Its not their fault Storz and Bickel chose the cheapest plastic known to man. Ill keep buying from them.

Factory original pieces can’t get any better

the clips on the orange base weaken over time & no longer retain the metal cylinder, thus had to replace. Usual great service from vapor.com

The plastic this is made of snaps almost immediately, especially the tabs that hold the chamber in place. I've replaced this three or four times now and I've had it less than a few months.