How does the Muad-Dib work?
The Muad-Dib is one of the easiest concentrate devices to use. Magic-Flight has provided a nice User Guide, see the tab on the left, but its function and use couldn’t be simpler. The stored electrical energy in the battery is carried to the heating element/trench which heats up, instantly vaporizing your concentrates.
Once the glyph batteries are charged and inserted positive(+) nipple end first, apply a tiny amount of concentrate to the center of the trench. (the size of the ball bearing embedded for the lid is an excellent example of size) Close the lid, insert the whip into the body and the Muad-Dib is ready to go. Squeeze the battery further into the unit until it makes contact to begin vaporization. Vapors will be formed almost instantly and will be visible under most lighting conditions in the window above the trench. When you have nearly had your fill, stop squeezing the battery in and continue using for a moment to clear the chamber of vapors.
What kind of concentrates can I use?
The Muad-Dib excels with concentrates that melt cleanly and leave no residue or particulate behind. Using concentrates that don’t melt cleanly is possible, but not recommended. Any particulate will overheat when in contact with the heating element, and will leave a residue behind that will affect the aroma in the future, and is difficult to remove.
How much material goes in the trench in one load?
Magic-Flight recommends a very small amount, roughly the size of the ball bearing embedded into the body. Exceeding this amount is not recommended. If you need more, reload as you go; a fully charged battery will provide up to 50 draws on the Muad-Dib.
How long does it take for the Muad-Dib to pre-heat?
Room Temperature to 900°F in three seconds.
Do I need to set the temperature every time I turn it on?
The temperature of the Muad-Dib is fixed. There is no adjustment setting, however owners are able to modulate the temp just a bit; instead of Squeezing the battery continuously, they will squeeze and release, squeeze and release. This will allow the Muad-Dib to heat up, but not fully.
What determines vapor quality in the Muad-Dib?
The Muad-Dib excels with concentrates that melt cleanly, and leave no residue or particulate behind. Any particulate will overheat when in contact with the heating element, and will leave a residue behind that will affect the aroma in the future, and is difficult to remove.
Is the Muad-Dib compatible with aromatic blends?
Nope, that’s what the Magic-Flight Launch-Box is for!
If I put less than a full trench will it still work well?
Yes, The Muad-Dib can vaporize any amount smaller than the recommended amount.
What is the heating element made from?
Can I use the Muad-Dib without the included whip?
It is possible, but not recommended. The whip acts to cool and smooth out the vapors.
What temp is the screen?
The trench is usually calibrated to be at 900° Fahrenheit three seconds after the moment the Muad-Dib is started, assuming a fairly slow constant draw rate and average environmental conditions.
Are batteries included with the Muad-Dib?
The Muad-Dib is shipped with two peeled AA rechargeable NiMh battery (2000mAh or higher) and a compact battery charger. Additional stock batteries compatible with the Muad-Dib may be purchased from the VapeWorld. We recommend that frequent users purchase extra stock batteries.
Warning: alkaline or any other battery chemistry will not work with the Muad-Dib. You MUST use NiMH type rechargeable batteries.
Rechargeable batteries must be fully charged before use (about 4 hours of charge time with our bundled charger), and may be left in the provided charger between sessions. A single fully charged battery can be expected to provide enough power for 50 draws of vapor.
Do I need the Muad-Dib battery caps?
The Muad-Dib battery caps are an important item to keep with your batteries. These caps should be placed on the nippled end of your batteries when they are not on the charger or in use. This will prevent the batteries from coming in contact with coins, keys, or other items that may cause the battery to heat.
How many loads will a NiMH battery last for?
Roughly 50 uses, but your experience may vary.
How many times will the batteries recharge?
The provided batteries, if treated well (not overheated) can be expected to support 500 recharge cycles. Therefore, even a heavy user who works the Muad-Dib several times a day can expect the rechargeable batteries to last quite a long time (think months, if not years). Although we do not make the batteries, we have found them to be very reliable over the long term.
How well does the Muad-Dib perform in the cold, such as on ski slopes?
The biggest potential problem in cold (below freezing) temperatures is loss of battery power. All batteries perform less effectively when they get cold. If the batteries are kept reasonably warm, e.g. in an inside pocket next to your body, the Muad-Dib will work just fine.
Is there an auto-shutoff on the Muad-Dib?
Inside the battery slot should be a foam ‘pushback ring‘ that slightly ejects your battery when you stop squeezing.
How should I clean my Muad-Dib and parts?
Always allow to cool COMPLETELY before cleaning, five minutes should be sufficient.
Do not attempt any internal or external repairs to your unit as doing so may cause fatal injury – or worse – void your warranty! (Please contact us if you feel something is wrong with your vaporizer.)
The Muad-Dib shouldn’t require much maintenance or cleaning if you brush the trench out after each use. This technique has been proven to work well: Every few uses, allow the trench to heat up with nothing loaded into it. It should eventually glow and any remaining residue turn to dust. Blow this dust away, and your trench should be clean and ready to go.
Remember to do this after every 5 trench loads.
It is okay to use isopropyl alcohol to clean the draw tube accessory, one good method is to use a regular chenile stick moistened in ISO to clean the glass draw tube, and then allow it to dry. Use great caution to ensure no liquid cleansers ever enter the heating chamber/trench or battery compartment.
It’s also okay to wipe down the outside of the Muad-Dib with a damp washcloth, using only warm water.
Always make sure your vaporizer is COMPLETELY dry before using it again it back in.
How often should I clean my Muad-Dib?
Inspect your Muad-Dib often, specifically the screen and glass stem. Use the included brush on the trench, or heat an empty chamber on high for deeper cleaning if necessary.
Is it okay to use isopropyl alcohol on my Muad-Dib?
Yes, but only on the glass stems and glass lens cover. Use great caution to ensure no liquid cleansers ever enter the heating chamber/trench or battery compartment.
See the ‘Cleaning’ tab for full cleaning instructions.
What is replaceable on my Muad-Dib?
The Muad-Dib is a very indestructible vaporizer. Very few things could break on it, but if they do, Magic-Flight has a lifetime warranty.
How durable is the Muad-Dib vaporizer? Is the screen replaceable?
Overall, the Muad-Dib is very durable (can be dropped without harm, etc). Occasionally people break the lid off when the Muad-Dib is open or by dropping it on an especially hard surface. The glass lid is covered if broken. Chips that do not effect function are not covered.
The only part which is delicate is the internal screen which is very thin — use only the provided brush as a tool in direct contact with the screen. The screen itself is not replaceable. If the screen becomes damaged (whatever the reason) Magic-Flight will send a replacement Muad-Dib unit for free (it’s part of the warranty).
Does the screen get dirty?
Moderately. This is easily cleaned however, by allowing the screen to heat up with nothing in it for roughly 30 seconds, with a 60 second max burn time.
Is it okay to run the Muad-Dib with an empty trench to cook off any residual particles that the brush misses to keep it clean?
Yes that is fine. Just be sure that the battery does not get too hot — do not leave it in too long (ie, not more than 60 seconds).
My screen started to come loose, can I fix it?
Most likely not. Was it a manufacturing defect? Just send Magic-Flight a private note with your address and Muad-Dib number and they will send you a functional warranty replacement unit.
What is this thing made out of? Is it safe?
The following materials are used in the construction of the Muad-Dib:
Select maple hardwoods
Stainless steel screen (the same material used in high-end cookware)
There is no solder(lead) used in screen bonding.
Brass cover and a stainless steel spring clip (for the cover)
Glass stem and Mouthpiece
None of these components or materials ever get hot enough to be of any concern.
How long is the warranty on Muad-Dib?
Lifetime functional warranty!
What is covered under the Muad-Dib Warranty?
Lifetime functional warranty does not cover lost or stolen items or chips in the lens that do not affect performance. Broken Lenses will be covered.
Is the warranty extendable?
Lifetime warranties won’t require extension.
I purchased my vaporizer at vapor.com, and I think I have a warranty issue. Who do I contact, vapor.com or Magic-Flight?
Magic-Flight handles all warranty requests for the Muad-Dib. See the ‘Warranty’ tab on the left for more information.
How do I register the Warranty for the Muad-Dib?
Your warranty begins on your purchase date. When you contact Magic-Flight, all you need is the serial number on your Muad-Dib.
Can you replace the screen on the Muad-Dib?
The screen is soldered into the unit and can be easily cleaned with the included brush. If the screen tears or becomes loose, this will be covered under the manufacturer’s lifetime warranty.
Is the vaporizer warranty transferable?
Yes. The warranty applies to whomever is the current owner/user of the Muad-Dib. Each Muad-Dib has a unique serial number. The warranty is transferable as long as that particular serial number has not been previously warrantied. Each warranty replacement Muad-Dib that is issued contains a new unique serial number. As a company we track the history of each serial number that is issued and will know if someone is attempting to warranty the same serial number twice.
Once a warranty claim has been approved it is our policy to send out the replacement Muad-Dib along with directions on sending the old Muad-Dib back. We do this as a convenience to our Muad-Dib owners so that they will be without their Muad-Dib the least amount of time possible. It is a courtesy to them, it is also a matter of good faith and trust that they will return the used Muad-Dib back to us. If a Muad-Dib owner submitted a warranty claim with us, but instead of sending their old Muad-Dib back, they elected to sell it to you instead, they are in violation of their lifetime functional warranty.
If you purchase a used Muad-Dib, and it has already been warrantied before, this renders the warranty invalid for both Muad-Dibs. We do not recommend purchasing used units, buy used units at your own risk. If you must buy used, only buy used units from people you trust or personally know. If you are purchasing a used unit but aren’t sure about it’s warranty status, you may email us with the serial number and we will verify it’s validity for you.
Will Magic-Flight honor the warranty even if I break the Muad-Dib through my own mistake?
Yes. Magic-Flight will even warranty units that have been modified for reasons of artistry or improved functionality.
They do make an exception for units which in their opinion were deliberately damaged (ie, for the purpose of making a warranty claim) will be charged at full retail price.
So with this warranty, if my Muad-Dib vaporizer breaks a year from now, the warranty will still cover it? What if it breaks 20 years from now?
From Magic-Flight: Yes, we really do mean it — if you contact us in 20 years with a broken Muad-Dib, we will issue a replacement. The standard assumptions apply — that we still exist, etc. Contacting us by email is probably the most reliable means of communication. We do try to answer everything within one business day, but allow us at least 2 in case it gets really busy.
Instead of warranty replacement, can Magic-Flight repair my Muad-Dib?
Not all problems are repairable, however Magic-Flight will work to issue as near an equivalent a replacement as is available in such cases. To repair a unit that has had artistic embellishments or for special woods, you will have to send an email with a description of the problem (pictures recommended), the Muad-Dib serial number, and the postal return address, indicating clearly that this is to be a unit repair, rather than a warranty replacement. If Magic-Flight accepts that repair, rather than replacement, is the best option, they will provide instructions for packaging and returning the unit to the factory. Typically, for all returned units the screen must be completely removed, the wood cleaned as best as possible, and then the Muad-Dib must be securely and completely wrapped in foil and sealed in a zip lock bag. It is important that the email correspondence with the return address be included in the return package so that Magic-Flight’s staff can track it more easily. Depending on the nature of the repair, it could take up to 4 weeks to process it and send it back.
Will a camera really be required for me to complete my warranty claim?
Yes! Magic-Flight does require two photos during the warranty process. The first is of the back of the Muad-Dib showing the serial number. The second photo is of the issue you are having with your Muad-Dib. Any camera will work for these pictures as long as it can produce a clear, non blurry photo. Most modern camera phones will be able to produce an acceptable photo. If a photo you submit is not clear, you will be asked to reshoot the photos. If you do not own a camera, you must make arrangements to borrow one when submitting your warranty claim.